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QUALITY OF SERVICE: MAKING IT REALLY WORK

By: Edvardsson, Bo; Vretveit, John; Thomasson, Bertil

Price: $8.08

Publisher: Blacklick, Ohio, U.S.A., London: McGraw-Hill, 1994: 1994

Edition: First Edition

Seller ID: G5305

ISBN: 0077079493

Condition: Very Good


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